Main  Responsibilities  :

Devotee/Customer Service

• Greet devotees/customers warmly and assist them with inquiries, product information, and general assistance.

• Provide prompt and friendly responses to customer questions, complaints and concerns via front desk or hotline

• Ensure a positive and welcoming atmosphere for customers at all times.

• Support in fulfilment of online offerings and auspicious days offerings

• Keep front desk area clean and well organized at all times. 

• Assist in inventory stock check of offering/retail items
  
  

Devotee/Customer Engagement

• Actively promote temple products and services to enhance customer awareness.

• Provide information about upcoming temple events and activities.
  
  

Transaction & Cash Handling

• Accurately handle cash and other transactions, including receiving payments, giving change, and processing refunds and issuing receipts.

• Maintain an organized and secure cash register.

• Reconcile cash register at the beginning and end of each shift.

• Utilize our ERP system for processing customer transactions.
  
  

Other Responsibilities:
Undertake any other duties as assigned

  Job  Requirements :

Minimum 1-2 years of related experience

Minimum A Levels/Diploma in relevant field or equivalent.

• Strong organization skills and attention to detail

• Proficiency in Microsoft Office

• Friendly and customer-oriented attitude

• Familiarity with social media platforms

• Willingness to attend IT training sessions to stay updated on company software.

• Ability to converse and write in both English & Chinese (using Hanyu Pinyin)