Main  Responsibilities  : 

• To follow up on volunteer enquiries and interviews for new volunteers

• To disseminate information and correspondence to volunteers

• To organize and administer volunteering events

• To provide oversight and coordination for volunteer events

• To be able to coordinate volunteer training programs

• To manage database

• To assist in planning and managing of recruitment and engagement programs

• To plan and provide support in appreciation and recognition events for volunteers
  
  

Other Responsibilities:
Undertake any other duties as assigned

  Job  Requirements :

• Diploma from reputable polytechnic preferred

• Minimum 2 years of work experience, preferably in events/volunteer management

• Possess strong communication skills (Chinese and English) and interpersonal skills

• Candidate has to be comfortable working in a Buddhist environment

• Proficient in MS Word, Powerpoint and Excel

• Able to work independently and a good team player

• May be required to work on weekends and / or after office hours

Main  Responsibilities  :

Devotee/Customer Service

• Greet devotees/customers warmly and assist them with inquiries, product information, and general assistance.

• Provide prompt and friendly responses to customer questions, complaints and concerns via front desk or hotline

• Ensure a positive and welcoming atmosphere for customers at all times.

• Support in fulfilment of online offerings and auspicious days offerings

• Keep front desk area clean and well organized at all times. 

• Assist in inventory stock check of offering/retail items
  
  

Devotee/Customer Engagement

• Actively promote temple products and services to enhance customer awareness.

• Provide information about upcoming temple events and activities.
  
  

Transaction & Cash Handling

• Accurately handle cash and other transactions, including receiving payments, giving change, and processing refunds and issuing receipts.

• Maintain an organized and secure cash register.

• Reconcile cash register at the beginning and end of each shift.

• Utilize our ERP system for processing customer transactions.
  
  

Other Responsibilities:
Undertake any other duties as assigned

  Job  Requirements :

Minimum 1-2 years of related experience

Minimum A Levels/Diploma in relevant field or equivalent.

• Strong organization skills and attention to detail

• Proficiency in Microsoft Office

• Friendly and customer-oriented attitude

• Familiarity with social media platforms

• Willingness to attend IT training sessions to stay updated on company software.

• Ability to converse and write in both English & Chinese (using Hanyu Pinyin) 

Main  Responsibilities  :

Backend scheduling and coordination

• Assist in scheduling of pujas, prayers & activities and coordinate with devotee/customer, sanghas and overseas monasteries.

• Coordinate resources and logistics 

• Ensure all fulfilment to be done in a timely manner
  
  

Devotee Fulfilment & Customer Service

• Ensure devotee request (e.g. deity lights, online offerings, pujas, prayers, relic hall, etc) are fulfilled in a timely manner.

• Liaise with devotees to understand their request and engage them to build trust and relationships. 

• Support front desk twice a week to provide devotee/customer services.
  
  

Administration

• Assist in raising purchase requisition for department and events assigned. 

• Handle emails enquiries assigned and respond in a timely manner.

• Generate reports for analysis and dedication lists for devotee fulfillment requests. 

• Printing of tablets for events or regular offerings and ensure accuracy. 

• Regular inventory check on materials for printing, etc.
  
  

Other Responsibilities:
Undertake any other duties as assigned such as coverage for front desk, events, audience with Rinpoche, etc. 

  Job  Requirements :

• Minimum 1-2 years of related experience

• Minimum A Levels/Diploma in relevant field or equivalent.

• Strong organization skills and attention to detail

• Proficiency in Microsoft Office

• Friendly and customer-oriented attitude

• Familiarity with social media platforms

• Willingness to attend IT training sessions to stay updated on company software.

• Ability to converse and write in both English & Chinese (using Hanyu Pinyin) 

• May have to work on weekends and after office hours due to events. 

Are you passionate about making a difference to the lives of others? Join us as Program Executive (Fund Raising & Events) to conceptualise and organise our temple fundraising campaigns and annual events to reach out to our devotees and the community.

Job Responsibilities:
• Coordinate, plan and administer the operations of our temple annual events to promote culture and help raise funds for our temple.

• To develop, conceptualise and manage fund raising campaigns with the team.

• Assist in managing sponsors and partners for our temple annual events and fund-raising campaigns, including overseas partners.

• Manage the community: liaise and support participants, volunteers, sponsors and liaise with external vendors and partners for our events and fund-raising campaigns.

• Oversee all arrangements for administrative and logistical set-up pertaining to our temple annual events and fund-raising activities.

• To work with our Creative Media team to create content and social media postings of our various temple events and fund-raising activities on our respective social media and website platforms.

• To assist with any other administrative work scope pertaining to our temple annual events and fund-raising campaigns, including generating of reports of our events and fund-raising activities.

Job  Requirements :

• At least a diploma in Events Management or Business Admin or equivalent, or with at least 1 year of relevant working experience in the related field will be excellent. 

• Able to demonstrate excellent problem-solving, communication, interpersonal, facilitation and public speaking skills;

• Excellent team player, creative, pro-active with positive working attitude;

• Good customer service, sincere and have integrity in managing sponsors and donors; 

• Good writing skills and computer skills with proficiency in MS Office;

• Ability to multi-task and work within time frame with minimal supervision;

• Required to be able to work on weekends and in a Buddhist environment.