Main Responsibilities :

Devotee/Customer Service

• Greet devotees/customers warmly and assist them with inquiries, product information, and general assistance.

• Provide prompt and friendly responses to customer questions, complaints and concerns via front desk or hotline

• Ensure a positive and welcoming atmosphere for customers at all times.

• Support in fulfilment of online offerings and auspicious days offerings

• Keep front desk area clean and well organized at all times. 

• Assist in inventory stock check of offering/retail items

Devotee/Customer Engagement

• Actively promote temple products and services to enhance customer awareness.

• Provide information about upcoming temple events and activities.
  
  

Transaction & Cash Handling

• Accurately handle cash and other transactions, including receiving payments, giving change, and processing refunds and issuing receipts.

• Maintain an organized and secure cash register.

• Reconcile cash register at the beginning and end of each shift.

• Utilize our ERP system for processing customer transactions.

Other Responsibilities:

Undertake any other duties as assigned

Qualifications & Skills Requirement :

Minimum 1-2 years of related experience

Minimum A Levels/Diploma in relevant field or equivalent.

• Strong organization skills and attention to detail

• Proficiency in Microsoft Office

• Friendly and customer-oriented attitude

• Familiarity with social media platforms

• Willingness to attend IT training sessions to stay updated on company software.

• Ability to converse and write in both English & Chinese (using Hanyu Pinyin) 

Responsibilities :

• To follow up on volunteer enquiries and interviews for new volunteers

• To disseminate information and correspondence to volunteers

• To organize and administer volunteering events

• To provide oversight and coordination for volunteer events

• To be able to coordinate volunteer training programs

• To manage database

• To assist in planning and managing of recruitment and engagement programs

• To plan and provide support in appreciation and recognition events for volunteers

   Qualifications & Skills Requirement :

• Diploma from reputable polytechnic preferred

• Minimum 2 years of work experience, preferably in events/volunteer management

• Possess strong communication skills (Chinese and English) and interpersonal skills

• Candidate has to be comfortable working in a Buddhist environment

• Proficient in MS Word, Powerpoint and Excel

• Able to work independently and a good team player

• May be required to work on weekends and / or after office hours